Branding – Design brand collateral, logo and packaging with aesthetic integrity and functionality, backed by solid market research.
Customer Acquisition – Establish new, creative and effective ways for you to prospect new customers.
Communication - Create effective and consistent messaging through each communication channel including email, online, direct mail, point of sale and ‘in-person’. We maintain absolute focus on promoting high-touch, personal and meaningful correspondence with your potential and existing customers.
Professional Writing and Copy Editing
Point of Sale & Fulfillment – Direction on choosing, using and managing the best and most effective sales and fulfillment companies for seamless ecommerce/website, tasting room, club and event sales.
Clubs & Loyalty Programs – Manage the creation, integration, execution, fulfillment and sustainable growth to maximize ongoing loyalty and referrals from your existing customer base.
Customer Service – Assist in creating high-touch, luxury product-based customer relations strategies including standard operating procedures within each customer touch point from acquisition and sales through to
fulfillment.
Public Relations - Provide a strategy for communication through all media channels and assist in creating critical review Strategy, Messaging, Local and National Campaign Design.